Return & Refund Policy

Return Policy

Due to the nature of our products, we cannot accept returned merchandise. The company will not issue a refund to anyone's credit card who refuses a delivery, or in any way attempts to return a shipment.

Please check all addresses and zip codes carefully. Damage to the product or non-delivery due to incorrect or incomplete shipping addresses voids our guarantee, so please be sure to double-check addresses. The customer will then be responsible for the charges of a new order.

Refund Policy 

We want you to be completely satisfied with your order from The Khao Project. If you have any feedback or grievance please write to us at wecare@thekhaoproject.com. Refunds may be initiated within 5 days of us having successfully investigated the cause of the damage.